Customer Satisfaction Survey

Your input is important to us. Thank you for taking this quick survey to let us know how we are performing.

SCORING METHOD:
Please circle the satisfaction level that best defines your experience with PWR North America.
Exceptional (5), Exceeds Expectations (4), Meets Expectations (3), Below Expectations (2), Unacceptable (1), No Information (N/A)

Name*
First Last
Company*
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Date*
MM slash DD slash YYYY
CUSTOMER SERVICE
Responsiveness to customer service inquiries*
Accuracy of information provided*
Responsiveness to quotation requests*
DELIVERY
On-time delivery performance*
Accuracy of shipments*
QUALITY
Condition of product as received*
Ease of install*
Meet overall expectations?*
ENGINEERING
Quality of the design*
PRICING
Competitiveness of product pricing considering timing, customization, and performance*
Comments (if none type N/A)*

Customer Satisfaction Survey

CUSTOMER SERVICE

DELIVERY

QUALITY

ENGINEERING

PRICING

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